A day’s testing with 5 people can uncover 80% of a website’s usability issues.

Usability testing is usually done in a 1:1 situation to mitigate against participants influencing each other, but useful feedback can be obtained from focus groups.

1:1 testing with 5 users has been shown to rapidly identify up to 80% of of a site’s usability issues.
nb. Follow-up research is sometimes required to understand the severity and frequency of issues.

Research sessions can be broadcast for stakeholders and product teams to observe.

Our rapid usability testing includes –

Onboarding and administration of participants

Test scripting and preparation of materials

Testing

Collating and analysing results

Reporting findings with video highlights