the challenge

Group of 3 women discussing a website

How to make services, systems and new technologies work for both the provider and end user?

From understanding context and requirements to usability testing,
we help to measure performance, and research with your audience to find improvements.

we are

  • Focused on making websites and services accessible, useable and useful
  • An independent agency based in Essex
  • Qualified in Google (web) Analytics
  • Comfortable working with people and statistics
  • Experienced in working with commercial and statutory organisations across the UK
  • Preparing for AI

What we do


We take care to understand what's already known and how best to fill in the gaps.


We recruit and research with people from your target audience.

Evidenced design

We describe your users' experience, make sense of data, and identify improvements.

Really useful agency

Rob Tarrant
Former CEO Brandbank

Agile Research understood what we were looking for and quickly organised research that delivered recommendations to improve our site

John Niland
Chief Executive Provide (formerly Mid Essex Health Authority)

"The teams with members who spent the minimum of two hours every six weeks saw far greater improvements to their design’s user experience than teams who didn’t meet the minimum."

Jared Spool
User Experience (UX) Rockstar

"Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford."

Jakob Neilsen
"The guru of web usability"

We also investigate what’s working well

Studio 212
37 Queen St
Essex   CO1 2PQ
07966 329792
Image of "Space" studios on Queen St. Colchester. Premises of Agile Research

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