Usability testing is usually done in a 1:1 situation to mitigate against participants influencing each other, but useful feedback can be obtained from focus groups.
1:1 testing with 5 users has been shown to rapidly identify up to 80% of of a site’s usability issues.
nb. Follow-up research is sometimes required to understand the severity and frequency of issues.
Research sessions can be broadcast for stakeholders and product teams to observe.
Our rapid usability testing includes –
Onboarding and administration of participants
Test scripting and preparation of materials
Collating and analysing results
Reporting findings with video highlights